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TERMS & CONDITIONS

Welcome to visageinfotech.ae ("the Website"). Please carefully read and understand the following Terms & Conditions before using the Website or availing any services provided through it. By accessing the Website or utilizing its services, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions.

 

1. Acceptance of Terms

1.1. By accessing or using the Website, you agree to comply with and be bound by these Terms & Conditions, as well as any applicable laws and regulations.

1.2. If you do not agree with any part of these Terms & Conditions, please refrain from using the Website.

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2. Data Collection and Processing

2.1. The Website collects and processes personal data in accordance with the Federal Law No. 5 of 2021 on Data Protection of the United Arab Emirates.

2.2. We may collect personal data for the purpose of providing you with browsing services and facilitating orders for services offered on the Website.

2.3. Your use of the Website implies your consent to the collection, processing, and storage of your personal data as described in our Privacy Policy.

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3. User Consent

3.1. By using the Website or ordering services, you consent to the collection, processing, and storage of your personal data in accordance with the UAE Data Protection Law and our Privacy Policy.

3.2. You have the right to withdraw your consent at any time by following the procedures outlined in our Privacy Policy.
 

4. Data Accuracy and Security

4.1. We strive to keep your personal data accurate, up-to-date, and secure. However, you are responsible for providing accurate and complete information when using the Website.

4.2. We implement reasonable security measures to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction.

 

5. Purpose Limitation

5.1. We collect and process personal data only for specific, legitimate purposes and only to the extent necessary to fulfill those purposes.

5.2. Your personal data may be used to provide you with services, process orders, improve user experience, and comply with legal obligations.

 

6. Access and Correction

6.1. You have the right to access your personal data collected by the Website and request corrections if it is inaccurate or incomplete.

6.2. Please refer to our Privacy Policy for details on how to exercise these rights.

 

7. Data Retention and Deletion

7.1. We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, and as required by applicable laws.

7.2. Upon the expiration of the retention period, your personal data will be securely deleted or anonymized.

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8. Privacy Policy

8.1. Our Privacy Policy explains how we collect, use, disclose, and protect your personal data. By agreeing to these Terms & Conditions, you also agree to our Privacy Policy.

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9. Cooperation with UAE Data Protection Authority

9.1. We will cooperate with the UAE Data Protection Authority in case of investigations related to data breaches or compliance issues.

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10. Changes to Terms & Conditions

10.1. We reserve the right to modify these Terms & Conditions at any time. Updated versions will be posted on the Website.

10.2. Continued use of the Website after such changes signifies your acceptance of the modified Terms & Conditions.

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11. Contact Information

11.1. If you have any questions or concerns regarding these Terms & Conditions or our data practices, please contact us at info@visageinfotech.ae.

 

By using the Website, you acknowledge that you have read and understood these Terms & Conditions, and you agree to be bound by them.

PRIVACY POLICY

Welcome to visageinfotech.ae ("the Website"). This Privacy Policy outlines how we collect, use, store, and share your personal and non-personal information when you use the Website or engage in transactions through it. Please read this policy carefully before using the Website. By using the Website, you agree to the practices described in this Privacy Policy.

 

1. Information We Collect

1.1. When you use visageinfotech.ae, we collect both personal and non-personal information, including:

a. Information provided by you when registering, placing orders, subscribing to services, or engaging in activities on the Website.
b. Device Information, such as web browser, IP address, time zone, and cookies, which we collect automatically.
c. Order Information, including name, billing address, shipping address, payment information, email address, and phone number, collected when you make purchases or transactions on the Website.

1.2. By using the Website, you authorize us to collect, process, disclose, and retain the information as described herein.

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2. How We Collect Information

2.1. We collect information through various methods, including:

a. Forms filled out on the Website during registration, subscriptions, or promotions.
b. Your interactions with the Website, including correspondence, reviews, and feedback.
c. Cookies, log files, web beacons, tags, and pixels that collect Device Information.
d. Location and device details when using our mobile application.
e. Details of transactions, computer information, and general internet usage.
f. Third-party email addresses with your consent.

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3. Storage and Processing of Information

3.1. Your information may be transferred and stored outside the UAE and processed by staff working for us or our suppliers.

3.2. We retain your information as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law.

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4. Use of Information

4.1. We use collected information for various purposes, including:

a. Fulfilling orders and verifying transaction eligibility.
b. Screening orders for potential risk or fraud.
c. Communicating with you regarding orders, products, services, and promotions.
d. Customizing and enhancing user experience.
e. Analyzing product, service, and feature usage.
f. Providing customer support and resolving disputes.
g. Sending marketing communications.
h. Conducting research and analysis.

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5. Sharing of Information

5.1. We share your information under specific circumstances, including:

a. With affiliates, partners, and service providers for order fulfillment, customer service, and marketing.
b. To comply with legal requests, enforce our terms, protect rights, and prevent fraud.
c. In connection with corporate transactions, such as mergers or acquisitions.
d. With third-party advertisers and analytics providers for targeted advertising.
e. With affiliated companies and non-affiliated service providers in other countries.

 

6. Protection of Information

6.1. We implement reasonable security measures to safeguard your information but cannot guarantee absolute security.

6.2. You are responsible for exercising caution and keeping your information secure while using the Website.

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7. Access, Amendments, and Deletion

7.1. You may request access, updating, amendment, or deletion of your provided data by emailing the company at legal@visageinfotech.ae. Your request will be considered in accordance with applicable laws and regulations.

7.2. You may opt-out of marketing communications and adjust notifications settings.

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8. Third-Party Websites

8.1. The Website may contain links to third-party websites with their own privacy policies. We do not assume responsibility for their practices.

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9. Data Retention

9.1. We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy.

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10. Changes to Privacy Policy

10.1. We may update this Privacy Policy from time to time to reflect changes in practices or legal requirements. Continued use of the Website constitutes acceptance of such changes.

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11. Contact Information

11.1. For any questions or concerns regarding this Privacy Policy, please contact us at legal@visageinfotech.ae.

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By using the Website, you acknowledge and consent to the practices described in this Privacy Policy.

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