IT Infrastructure

We follow ITIL the most widely adopted approach for IT Service Management in the world. It provides a very practical framework for identifying, planning, delivering and supporting IT services to the business

  • Service Desk
    • Event Management
    • Request Management
    • Application / Configuration Management
    • Change Management
    • Release Management
  • Service Delivery
    • Service Level Management
    • IT Financial Management
    • Capacity Management
    • IT Service Continuity
    • IT Operations Management
    • Availability Management